Terms & Condition

Globe Go Trip LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website (www.globegotrip.com), use our mobile applications, or engage with any of our services. By accessing or using any part of our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We collect a variety of information to ensure a seamless booking experience, comply with legal requirements, and provide you with customized services.

Personal Information:

• Full name, mailing address, email address, and phone number
• Passport number and expiration date, visa information
• Gender, date of birth, and nationality
• Travel itinerary details (flight, hotel, car rental, etc.)
• Emergency contact information
• Payment information, including credit card numbers and billing addresses
• Frequent flyer numbers or membership details with airlines or loyalty programs

Non-Personal Information:

• Browser type, operating system, and device identifiers
• IP address and geographic location
• Pages viewed, session duration, and clickstream data
• Cookies, pixels, and similar tracking technologies

Information Collected from Third Parties:

• Data from travel service providers (airlines, hotels, etc.)
• Marketing partners and advertising networks
• Publicly available sources or social media platforms (if you interact with our pages)

2. How We Use Your Information

We use the collected information for a range of legitimate business purposes, including:

• To complete your travel bookings and reservations
• To personalize and improve your customer experience
• To communicate important travel updates, confirmations, and support messages
• To detect and prevent fraud, unauthorized transactions, and other illegal activities
• To respond to your inquiries and provide customer support
• To send promotional offers, newsletters, and service announcements (you may opt-out)
• To comply with legal obligations and assist with investigations
• To perform data analytics and market research

3. Legal Basis for Processing (for EU Users)

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interest (e.g., fraud prevention, customer service improvements)

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted parties for business or legal purposes:

• Travel Partners: Airlines, hotels, car rental agencies, travel insurance providers
• Payment Processors: To securely process your transactions
• Service Providers: IT support, customer service platforms, and data analytics tools
• Regulatory Bodies: Government agencies, law enforcement, and customs authorities when required
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. When data is no longer required, it will be securely deleted or anonymized.

6. Data Security

Your data security is a priority. We employ administrative, technical, and physical safeguards to protect your information, including:

• Secure socket layer (SSL) encryption for transactions
• Firewalls and intrusion detection systems
• Role-based access controls
• Employee training on data privacy and security practices

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns.

You can manage your cookie preferences through browser settings. Please note that some features of the website may not function properly if cookies are disabled.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to access and obtain a copy of your personal data
• Right to correct inaccurate or incomplete data
• Right to delete your data (subject to legal exceptions)
• Right to object to or restrict data processing
• Right to data portability
• Right to withdraw consent to marketing

9. Children's Privacy

We do not knowingly collect or solicit personal information from children under 13 (or 16 where applicable by law). If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

10. International Data Transfers

As a U.S.-based company, your data may be transferred to and processed in countries outside your residence, including the United States. We ensure such transfers comply with applicable data protection laws through contractual safeguards and appropriate mechanisms.

11. Third-Party Links

Our website may contain links to third-party websites or services not operated by us. We are not responsible for the content, privacy practices, or policies of these third parties. We encourage you to review their policies before engaging.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services constitutes acceptance of any changes.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Globe Go Trip LLC
San Francisco, California, USA
Email: support@globegotrip.com
Phone: +1-888-929-6445
Website: www.support@globegotrip.com